If you have recently moved to a new place and you'd be staying there for a long, but the address that you have registered with your MT bank account is the older one, then you should change it. But, the real problem arises when you do not know the procedure that you need to follow in order to get the address or other details edited. Well, you may not be able to change these details from your M and T bank login account. However, you may need to visit the bank in person and get much-needed help.

But, before you walk to the bank to get the account details updated, you need to carry some documents with you so that you can fix the issue. So, in the section below, we shall learn more about the documents you will need along with the method to get them updated.

Things you will need

If you are a resident of the United States of America, you shall be asked to show a document for identity verification. For this, you can carry a driver's license or your passport. If you do not have any of these, then you can ask the branch representative for an alternative document that'd work in this situation.

On the other hand, if you are not a U.S. citizen, you will need to speak to the branch representative for the necessary documents that you'll have to carry for getting your account information updated.

How do I get the details updated?

To update or edit your residential address for your MT bank account, you can either make the changes in the profile section of your online MT bank login account. Or, you can also schedule an appointment and then visit the branch to change these details. To book an appointment, follow the steps given below:

  1. Go to https://customer.jrni.com/?client=mtbank#/services from any browser
  2. Choose the account type- Business or Personal
  3. Now, choose one option for "How would you like to meet?"
  4. Then, you need to select one of the reasons for meeting
  5. Next up, you have to enter your ZIP code to find the nearest branch
  6. Now, you will be shown the availability of slots to choose from
  7. Further, provide your details including the MT bank login info
  8. You will then see a confirmation message for your appointment


After you have booked the appointment, you need to visit the branch along with the necessary documents and get the address or other details changed. Afterward, you can check your email for confirming if the details have been updated or not. In case you could not visit the branch, then you can call on their number, tell them that you want to make changes, and do as described.

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