A New Study Title “Managed Services Market Size, Status And Forecast 2027” Has Been Featured On Market Research Future.

Market Overview


As per Market Research Future (MRFR), the global managed services market is estimated to reach USD 417.1 billion with a CAGR of 9.76% from 2020 to 2030 (forecast period). The report shows the market opportunities and the market ramifications that emerged as a result of the COVID-19 pandemic.

Managed services help business enterprises to offload IT operations to third-party service providers, also recognized as Managed Service Providers (MSPs), enabling organizations to focus on their core business activities and strategies. Various managed services provided by MSPs include support and maintenance services, remediation services, monitoring services, network management, database management, server management, disaster recovery, managed contact center services, managed storage, web hosting, enterprise mobility management, application hosting, and others.


Market Dynamics

The growing need to reduce operating costs for operational infrastructure is anticipated to propel the market during the forecast period. Managed service providers help companies offset their initial investment in technology by providing services related to network testing, cloud, managed data center, security, and mobility. After switching to MSPs, companies pay for the service only on a monthly basis instead of upfront hardware and software costs. As managed services incur operating costs instead of capital expenditure, limited resources are tied up to manage the advanced technology adopted by businesses

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Market Segmentation

The global managed services market has been segmented into service type, organization size, and vertical. 

Based on service type, the global managed services market has been segmented into cloud services, managed data center services, managed security services, managed collaboration services, managed mobility services, network services and testing, and others. Cloud services have been divided into cloud migration services, cloud brokerage services, and cloud service orchestration. Managed data center services have been divided into monitoring services, change management services, and others. Managed security services have been divided into identity and access management, vulnerability services, threat detection monitoring services, incident response services, and others. Managed collaboration services have been divided into unified contact center, unified communications, and others. Managed mobility services have been divided into mobile device management, application lifecycle management, and expense management. Network services and testing has been divided into implementation services, operation services, and design services. The other segment has been divided into BSS/OSS managed service and Data and Information management.

By organization size, the global managed services market has been segmented into large enterprises and SMEs.

By vertical, the global managed services market has been segmented into BFSI, IT & telecommunication, retail & e-commerce, healthcare, industrial/manufacturing, energy & utilities, education & research, and others.

Regional Analysis

Region-wise, the global managed services market has been categorized as North America, Europe, Asia Pacific, the Middle East and Africa, and South America.

North America was the biggest market. The region is expected to dominate the global market for managed services in terms of market share during the forecast period due to the presence of the majority of key players in the region investing in research and development activities to provide services with greater performance and reliability. The US has the bulk of the North American market due to the involvement of major MSPs such as IBM Corporation, Cisco Systems, Inc., and DXC Technologies.

Europe is the second-largest market for managed services. Europe has been segmented into the United Kingdom, Germany, France, and the rest of Europe. The growing adoption of cloud platforms, IoT technology, and the increasing need for managed enterprise data across the UK, Germany, Russia, Denmark, Italy, Norway, and other European countries is one of the main factors responsible for the growth of the managed services market in the region. The UK has the largest market share in the region, followed by Germany and France.

Key Players

Notable players in the Global Managed Services Market are Accenture (US), Cisco Systems, Inc (US), Amdocs Limited (US), Unisys Corporation (US), NTT Data Corporation (Japan), Telefonaktiebolaget LM Ericsson (Sweden), Atos SE (France), Huawei Technologies Co. Ltd (China), IBM Corporation (US), DXC Technology Company (US), and Fujitsu (Japan).

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