Fix: Epson printer not printing error


No doubt Epson printers are a world class printer that delivers the best quality prints. However, like every device they can encounter problems. If your Epson printer stops working, it might be really frustrating. You might encounter issues like Epson printers not printing black, not printing at all, or some other error. So here we have enlisted some troubleshooting steps to fix all your Epson issues. Let's start!


Inspect the connections

If you are using a wireless network for your printer, ensure the internet is working fine.

Now, ensure the printer and computer are connected to the same network.

If using a wired connection, make sure the connections are firm and there is no issue with them.

This process fixes major Epson printer issues including Epson printer error code 0x97. So execute these steps and see if that fixes the error.


Set the Epson printer as the default printer

For doing so, head to Start > Settings > Devices > Printers & scanners

Now select your Epson printer and choose set as default option


Update your drivers

Access task manager on your system and from there, select device manager

After you locate your printer driver, right-tap on it and choose update.

Halt till the process takes place and once done, restart your device.


To update your drivers, you can also evoke an automatic updater tool that automatically looks for any updates and executes them.



Verify the ink levels

  • Navigate to printers and scanners option by clicking start, followed by settings
  • Now, right-click on your printer and choose printing preference
  • Access the maintenance tab and select Epson status monitor 3

This setting shall provide you the required information related to the ink level of the printer. Here, you can spot whether the ink levels have dwindled and if you need to replace them.


Erase the print queue

  • Tap the Windows and R key in tandem
  • Enter services.msc
  • Locate print spooler and stop it
  • Now in the address bar enter %windir%System32spoolPRINTERS
  • Here, erase all the files
  • Again open print spooler and right-tap on it to start it

Once done, check if the Epson error is resolved.


These above steps shall help fix your issue. In case, you need any further aid please reach out to Epson printer customer support number.