Gully Bet and Gbets essentially offer excellent betting experience to many bookmakers. Gully Bet does an excellent job of staying out of the punter's way. The website is very well laid out and simple to use; it never lags, and everything appears to be in its proper place. The overall user experience is extremely positive, and it is likely that many punters will continue to use this bookmaker.
Gbets also provide a relatively simple user experience. A minor criticism would be that the website, which at times feels a little slow, could be improved, and the app, as mentioned, is not always as functional as we would like, but for the most part, they provide a good experience.
1. Mobile Application
Sports betting mobile apps did not exist just a few years ago, but it is now uncommon to find a bookmaker without one. Gully Bet and Gbets have both followed the trend, but which is superior?
The Gully Bet mobile app is excellent, mirroring its user-friendly website. It's available for both iOS and Android and can be downloaded from wherever you get your apps. It can easily be used as a replacement for the website itself if you prefer to punt from your phone rather than your computer.
The Gbets app allows you to place a bet with the bookmaker using either iOS or Android devices. It's a good app, but it can be a little slow to load on occasion and is more prone to crashing than others.
Both of these bookmakers have decent apps that can be used in place of the website, but Gully Bet once again takes the cake. Their app is a little more user-friendly - it is legitimately as functional as the website, and while the Gbets app can be used as a replacement, the website is far easier to use.
2. Payment Options
In general, bookmakers provide the necessary payment methods to keep punters happy, but some provide a few additional options to appeal to a broader audience. So, which of these bookmakers performs better in this regard?
Gully Bet offers a wide variety of payment options for both deposits and withdrawals. The most common method is a credit card, but you can also use POLi, Paysafecard, BPAY, EFT, or deposit directly from your bank account. The deposit and withdrawal options at Gbets are very similar to those at Gully Bet. It is, in fact, identical with the exception of Paysafecard, which is not available with this bookmaker.
It couldn't be closer, and both are likely to provide deposit and withdrawal options that are suitable for you. If, on the other hand, you're a regular user of the Paysafecard payment method, you'll only be able to find it with Gully Bet, and it's for this minor difference that they get the tick here.
3. Customer Service
Customer service is an important part of any business, and demonstrating a willingness and ability to assist others can help bookmakers stand out from the crowd, so let's look at the customer support options for both of these bookies.
If you need assistance, Gully Bet provides the standard methods of contact. You can reach their support team by phone from 6 a.m. to 12 a.m. every day of the week, or you can use Live Chat or email. Live Chat is the simplest option, and after testing it, we discovered that they respond relatively quickly and can assist with the majority of inquiries.
Gbets is similar in terms of contact options. Again, the Live Chat feature is the fastest way to get an answer, but they also have a phone line open 8.00 am-10.30 pm every day of the week, an email address, and a PO box, and you can contact them through their Facebook page. We tested their Live Chat, as we did Gully Bet, and found them to be very helpful.