Sparse matrix
Sparse matrices are very useful for computing large-scale applications that dense matrices that are just very difficult to handle .

Markov chain
A Markov chain is a mathematical system that experiences transitions from one state to another according to certain probabilistic rules.

Artificial Intelligence
AI is a machine, simulating human intelligence, to trigger problem-solving and learning, and also mimic functions associated with the human mind.

Voice Recognition System
Voice recognition is the process of inputting a voice chat into a computer program. It is important for providing a seamless hands-free experience.

Dimensionality reduction
Dimensionality reduction is reducing the number of input variables in the training data for ML models,thus helping the models perform more effectively

Probability density function
Probability density function is a function whose value at any given point in the sample space can be interpreted relative to the random variable.

Data parallelism
Data parallelism refers to spreading tasks across several processors or nodes which perform operations parallelly in parallel computing environments.

Algorithmic bias
Algorithmic bias refers to the lack of fairness in the outputs generated by an algorithm. These may include age discrimination, gender and racial bias

Customer Experience Framework
Discover the keys to successful customer experience (CX) frameworks. Learn about essential pillars, best practices, top CX measurement tools and more

Customer Experience Design
Customer experience design is the art of creating delightful interactions to boost satisfaction, loyalty, and growth, driving business success

In computer programming, an algorithm is a series of well-defined instructions to solve a particular problem or produce the desired results using data


Communications Platform as a Service (CPaaS)
Communications platform as a service or CPaaS, is a cloud-based platform that helps developers to implement real-time communication features.

Marketing-Qualified-Lead (MQL)
An MQL (Marketing Qualified Lead) is someone who might be interested in your product, aligning with target criteria, based on marketing interactions.

Sales Qualified Lead (SQL)

A Sales Qualified Lead (SQL) is a prospective customer expressing intent, evaluated by sales criteria, likely to convert into a sale.

Natural language understanding
Natural language understanding a subfield of Natural Language Processing (NLP) and focuses on converting human language into machine-readable formats.

Radial basis function network
In mathematical modeling, a radial basis function network is an artificial neural network that uses radial basis functions as activation functions.

Density-Based Spatial Clustering of Applications with Noise is a popular learning method utilized in model building and machine learning algorithms.

Behavior informatics
Behavior informatics (BI) is the informatics of behaviors so as to obtain behavior intelligence and behavior insights and science.

Regression Analysis
Regression analysis is a set of statistical processes for estimating the relationships between a dependent variable & one or more independent variable

Customer Personas
A customer persona is a semi-fictional character of your ideal customer, based on the data you've collected from user research & web analytics.

Explainable AI (XAI)
Explainable AI or XAI, is the practice of using techniques to making an AI process transparent, interpretable, and understandable.

Normalization organizes attributes and relations of a database to ensure that database integrity constraints properly enforce their dependencies.